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1. PRIVACY POLICY

1.1. The Operator processes the User's personal data (full name, contacts, payment details, transaction and gaming activity data) in order to:

  • provide access to the website and games;
  • keep records of bets and payouts;
  • comply with legal requirements (including AML/KYC);
  • ensure security and prevent fraud;
  • carry out analytics and improve the service.

1.2. The data may be transferred to payment providers, game providers, affiliates and other contractors involved in the operation of the service, provided that they observe confidentiality and use the data solely for the purpose of serving the User.

1.3. The Operator applies reasonable technical and organizational measures to protect the data (encryption, access control, monitoring). However, complete security on the Internet cannot be guaranteed.

1.4. The User has the right to request access to their personal data, its update or deletion within the limits permitted by applicable law and AML/record-keeping obligations.



2. RESPONSIBLE GAMING

2.1. Gambling is intended solely for entertainment. The Operator does not recommend treating gaming as a way to earn money or solve financial problems.

2.2. The User bears full responsibility for controlling their time and expenses.

2.3. At the User's request, the support service may:

  • limit the maximum deposits and/or bets;
  • temporarily freeze access to the account;
  • fully block the account for a chosen period or without the possibility of restoration.


3. AMENDMENT OF THE RULES

3.1. The Operator is entitled to unilaterally amend these Rules by publishing an updated version on the website.

3.2. By continuing to use the website after the publication of the updated Rules, the User confirms their agreement with them. In case of disagreement, the User must stop using the service and, if necessary, request the withdrawal of the permitted balance of funds in accordance with the current Rules and KYC/AML procedures.



4. FINAL PROVISIONS

4.1. These Rules form the basis of the contractual relationship between the Operator and the User regarding the use of the website and participation in games.

4.2. In the event of a conflict between translations, the version designated by the Operator as prevailing takes priority. In the absence of a separate indication, the Operator is entitled to consider the Russian-language version as prevailing.

4.3. If any provision of these Rules is found to be invalid or unenforceable, this does not affect the validity of the remaining provisions.

4.4. In all other matters not governed by these Rules, the Operator and the User are governed by the applicable law of the jurisdiction of the Operator's registration.

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TwinWin is operated by Jade Reef Ventures Corp company, registration number 42967., with registered address at New Horizon Building, Ground Floor, 3½ Miles Philip S.W. Goldson Highway, Belize City, Belize, operating under license issued by the Anjouan Gaming Authority. TwinWin is licensed by the Anjouan Gaming Authority. under license number ALSI-202410001-FI1.

(TwinWin holds a license issued by the Anjouan Gaming Authority, license number ALSI-202410001-FI1.)